Deliveries are made to the address indicated in the order form and the delivery costs are specified in the summary of the order which precedes the validation of the order.
Delivery costs include preparation and packing costs as well as postage required for shipping. Delivery charges are fixed and based on the item, the number of items ordered and the geographical area.
Free shipping starting from $ 49.95 * ($ 89.95 in the Northwest Territories and Yukon)
*This offer is valid and applicable to shipments to Canada for any purchase totaling $ 49.95 and more ($ 89.95 for the Northwest Territories and Yukon), excluding taxes and other charges where applicable.
Delivery is made after receipt and confirmation of payment of your order. We process your order from one to three days of acceptance of payment.
Parcel delivery is provided by Canada Post. Once your order has been shipped, you will receive a message informing you of a tracking number that will allow you to track your package.
Please note that addresses with only a PO Box are not allowed.
Any purchase of merchandise made at the Phonorium site is concluded under a shipping contract. This means that the risk of loss and the right of ownership related to the goods are transferred to you at the moment we deliver the goods to the carrier. Phonorium is committed to doing everything possible to make the delivery as soon as possible. Phonorium can not be held responsible for an error or an impossibility of delivery caused by a bad communication of the address of delivery on your order.
In a case of return of the package at Phonorium, you can maintain or cancel your order. In case of redirection of the parcel, the new delivery costs will be your responsibility on the understanding that the delivery costs already incurred are not refundable.
In case of force majeure or exceptional events (natural disaster, epidemic, strikes, lockout, war, etc.) delaying or prohibiting the delivery of the products ordered, Phonorium is released from any liability.