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Terms & Conditions


These terms and conditions aim to define the conditions applicable to all purchases made on the online sales site Phonorium. Purchasing a product through this site implies a general acceptance by the purchaser of these conditions of sale. These conditions shall prevail over any other general or special conditions not specifically approved by Phonorium.

Phonorium reserves the right to modify its terms and conditions at any time. In this case, the conditions will be those in force on the date of the order by the buyer.

Characteristics of the offered products

The products offered are those listed in the catalogue published on the Phonorium site. These products are offered within the limits of available inventory. If a product listed as available but out of stock, we will propose to opt either for the cancellation of your order or for the acceptance of an additional delivery delay, subject to availability from suppliers; this without any further obligation on the part of Phonorium.

Each product is accompanied by a brief description on the website established by Phonorium. This description is obtained on the basis of the information available from the supplier. The photographs in the catalogue are as accurate as possible but cannot ensure a perfect similarity with the product offered.


Phonorium will only accept orders for delivery within Canada.

If you wish to place an order, you must register first. To this effect, a form is available to you with the information necessary for your identification, ie, your name, phone number, address and email and billing and shipping address. Then you can proceed to placing your order by clicking the "Order" button to confirm your acceptance of the terms and conditions.

Phonorium reserves the right to limit quantities available of a product sold to you, and reserves the right to amend, cancel, reject or cancel any order at any time, confirmed or charged to your card credit. In such a case, Phonorium will reimburse any amounts that may have been collected. At all times, it may be necessary to Phonorium verify personal information or credit card before accepting any order, particularly for fraud prevention purposes.

 For questions about your order, please send an email to or contact us by phone at 819-841-0180. In the event that we cannot take your call, please leave us a message and we usually call you back within the next day.


 All prices are in Canadian funds and do not include tax or shipping. Phonorium reserves the right to change prices at any time and without notice, except that the catalogue price at the time of your order shall be the only applicable.


Phonorium calculates taxes based on the address where the order will be shipped. For orders delivered to Quebec, the added taxes are GST (5%) and QST (9.975%). For orders delivered in the rest of Canada, the taxes will be dependent on the destination province.


The purchase is payable at order confirmation. Payments can be made by credit card through the system "PayPal" or via your Paypal account. This payment gateway use a secure protocol so that the transmitted information is encrypted by software and no third party can read it in transit on the network.


Phonorium in the online sales process is bound by an obligation of means; Phonorium cannot be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, break service, or other unintended problems. Phonorium cannot be held responsible for any misuse of the products purchased on the site. Property damage and / or bodily harm consecutive to a misuse of the product are the responsibility of the buyer.

Using linked content

This site provides links to other websites. All those sites are independent from Phonorium’s, and therefore we have no control over, and no liability for, those websites or their contents, or their use. We provide these links for your convenience, and you decide to access them at your own risk.

Our engagement to protect your privacy

Your consent to the use of the personal information you provide to Phonorium is outlined in our Privacy policy.


The Civil Code of Québec and the Consumer Protection Act provide the legal guarantees relating in particular to hidden defects as well as the use of goods sold. These legal guarantees apply to all sales.